In today's newsletter...the transparency trade-off
There was a time when consumers and employees did not demand to know how the sausage was made. But today, they're expecting complete transparency, and rightfully so. When transparency becomes top priority, is anything else lost? Is it possible for mystery to exist in the age of full disclosure? Are there opportunities to infuse magic back into your internal and external processes in ethical ways?
- Lead the unexpected, from Sofia Caraza
- Model honesty and openness, from Amanda Medina
- Inspire magical emotions, from Natalie Berry
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