In today's newsletter...Broken Promises
Trust is foundational to all interpersonal relationships. In the workplace, broken trust can have big stakes: a team member resigning or a client relationship ending. What harm do unfulfilled promises cause? What can we do when breaking a promise seems inevitable? And how can we regain trust after breaking it?
- Lean into trust, from Sheila Villalobos
- Watch out for flaky behavior, from Katie Driscoll
- Reframe your promises, from Tessa Kalinosky
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